The server processes did not start correctly when the computer was turned On.
1. Click on “Start”, “All programs”, “VieVU VERIPATROL”
2. Click on “Server Configuration”
3. Click on the “MS SQL Instance Name” drop down box and select "VIEVU"
4. Click "Apply"
5. Click “Yes” to restart the SQL processes
6. When the server has been restarted successfully, click "Quit"
Try starting the application again and the login window should now appear. If this does not correct the problem please contact us for assistance.
The computer cannot communicate with the camera. Check that the camera is turned on and that all 3 ends of the cable are connected (The small connector connects to the camera and the 2 regular size USB connectors must be connected to the computer).
The LE series cable is required for download. The cable has 3 connectors. All 3 connectors will be connected. Connect the small connector to the bottom of the camera and the 2 regular size USB connectors to the computer. Once connected, turn the camera on by sliding the lens cover down. The camera is now ready for download.
The VIEVU PVR-LE and LE2 cameras are set to GMT (Greenwich Mean Time) to ensure accuracy and accountability for use in court. This date/time stamp cannot be changed. Please refer to http://www.greenwichmeantime.com/gmt-converter.htm for time conversion for your location. If the time stamp is not in sync with GMT please contact us for assistance.